# Surat Menyurat

Bagi lingkungan RT, surat menyurat adalah hal yang cukup penting dan termasuk tugas RT di tingkat pemerintahan Indonesia. Rtpintar menyediakan layanan agar proses permintaan surat dan penyampaiannya bisa lebih efektif dan efisien.

Photo by Kindel Media: https://www.pexels.com/photo/a-person-signing-a-document-7054502/

# Warga Mengajukan Pembuatan Surat

<div id="bkmrk-mengajukan-pembuatan" style="max-width:820px;margin:0 auto;padding:0 16px;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Inter,Roboto,'Helvetica Neue',Arial,sans-serif;font-size:17px;line-height:1.65;color:#1f2330;"><div style="margin:32px 0 0;padding:0;">![Logo RTPINTAR](https://notify-campaign.s3.ap-southeast-3.amazonaws.com/logo-2.png)</div># Mengajukan Pembuatan Surat Keterangan dan Pengantar RT — RTPINTAR

### Persiapan Data

<div style="background:#fff1f1;border:1px solid #f5bcbc;border-left:4px solid #e44c4c;border-radius:12px;padding:20px 20px 20px 24px;margin:0 0 12px;display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#e44c4c;color:#ffffff;display:flex;align-items:center;justify-content:center;"><svg style="width:20px;height:20px;fill:#ffffff;" viewbox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M12 2L1 21h22L12 2zm0 5l7.5 13h-15L12 7zM11 10v5h2v-5h-2zm0 6v2h2v-2h-2z"></path></svg></span><div style="flex:1;min-width:0;">Sebelum mengajukan pembuatan surat, pastikan:

1. Data warga yang ingin anda ajukan pembuatan suratnya telah diisi data NIK dan Nomor KK nya. Anda bisa lakukan pada menu «Akun» ⇒ «Data Keluarga».
2. Lingkungan anda merupakan RT, dan di antara pengurus sudah ada yang diberi jabatan Ketua RT di RTPINTAR.
3. Warga yang akan diajukan pembuatan suratnya harus ditambahkan di «Daftar Keluarga».
4. Data warga yang akan diajukan untuk pembuatan surat kelahiran tidak perlu ada NIK nya.

Jika belum, maka akan muncul notifikasi di bawah ini:

</div></div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">1</span><div style="flex:1;min-width:0;">Notifikasi ini muncul jika data warga yang dipilih belum ada NIK dan KK nya, yang diperlukan dalam pembuatan surat resmi.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/JzNqPu.jpeg)](https://s3.aplindo.tech/u/JzNqPu.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">2</span><div style="flex:1;min-width:0;">Notifikasi ini muncul jika di antara pengurus belum ada yang menjabat sebagai ketua RT.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/0srxpS.jpeg)](https://s3.aplindo.tech/u/0srxpS.jpeg)</div>### Akses Menu Buat Surat

<div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">3</span><div style="flex:1;min-width:0;">Tap menu «Buat Surat»

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/fTfZhw.jpeg)](https://s3.aplindo.tech/u/fTfZhw.jpeg)</div>### Mengajukan Surat Keterangan Umum

<div style="background:#effaf2;border:1px solid #b8e4c4;border-left:4px solid #2aa558;border-radius:12px;padding:20px 20px 20px 24px;margin:0 0 12px;display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#2aa558;color:#ffffff;display:flex;align-items:center;justify-content:center;"><svg style="width:20px;height:20px;fill:#ffffff;" viewbox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M12 2a7 7 0 00-4 12.74V17a2 2 0 002 2h4a2 2 0 002-2v-2.26A7 7 0 0012 2zm-2 18v1a2 2 0 004 0v-1h-4z"></path></svg></span><div style="flex:1;min-width:0;">Yang dimaksud Surat Keterangan Umum adalah:

- Surat Keterangan Warga
- Surat Keterangan Belum Menikah
- Surat Keterangan Domisili
- Surat Keterangan Pindah Rumah
- Surat Keterangan Tidak Mampu

</div></div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">4</span><div style="flex:1;min-width:0;">Tap pada «Surat Keterangan».

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/MTkD0J.jpeg)](https://s3.aplindo.tech/u/MTkD0J.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">5</span><div style="flex:1;min-width:0;">Tap pada «Jenis Surat»

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/SBxrF5.jpeg)](https://s3.aplindo.tech/u/SBxrF5.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">6</span><div style="flex:1;min-width:0;">Pilih satu dari opsi berikut:

- Surat Belum Menikah
- Surat Keterangan Domisili
- Surat Keterangan Pindah Rumah
- Surat Keterangan Tidak Mampu
- Surat Keterangan Warga

Kelima surat di atas memiliki pengisian borang yang sama, sementara Surat Domisili Usaha, Keterangan Kelahiran, dan Keterangan Kematian memiliki isian yang berbeda.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/RQHoYq.jpeg)](https://s3.aplindo.tech/u/RQHoYq.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">7</span><div style="flex:1;min-width:0;">Tap «Yang Membutuhkan»

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/6f4LBn.jpeg)](https://s3.aplindo.tech/u/6f4LBn.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">8</span><div style="flex:1;min-width:0;">Pilih nama yang ada. Jika anda warga, anda hanya bisa mengajukan untuk keluarga anda di satu rumah. Jika anda pengurus, anda bisa mengajukan untuk semua warga.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/4tbfym.jpeg)](https://s3.aplindo.tech/u/4tbfym.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">9</span><div style="flex:1;min-width:0;">Tap «Tanggal Pemakaian Surat»

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/CPxEJT.jpeg)](https://s3.aplindo.tech/u/CPxEJT.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">10</span><div style="flex:1;min-width:0;">Pilih tanggal pemakaian surat, kemudian tekan «Confirm».

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/IiJjjG.jpeg)](https://s3.aplindo.tech/u/IiJjjG.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">11</span><div style="flex:1;min-width:0;">Tap pada text area «Untuk Kebutuhan», isi dengan penjelasan detail tujuan penggunaan surat.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/hH9Y6c.jpeg)](https://s3.aplindo.tech/u/hH9Y6c.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">12</span><div style="flex:1;min-width:0;">Tap pada tombol «Submit»

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/d2uyNH.jpeg)](https://s3.aplindo.tech/u/d2uyNH.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">13</span><div style="flex:1;min-width:0;">Surat Berhasil diajukan. Silakan tekan OK untuk kembali menggunakan aplikasi. Silakan tunggu hingga pengajuan anda disetujui pengurus. Anda akan mendapatkan notifikasi ke nomor WA anda jika pengajuan surat anda sudah disetujui, ditolak, atau sedang dalam proses antrian.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/BosidO.jpeg)](https://s3.aplindo.tech/u/BosidO.jpeg)</div>### Mengajukan Surat Keterangan Domisili Usaha

<div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">14</span><div style="flex:1;min-width:0;">Pilih opsi «Surat Keterangan Domisili Usaha»

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/SXBOK9.jpeg)](https://s3.aplindo.tech/u/SXBOK9.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">15</span><div style="flex:1;min-width:0;">Tap pada «Yang Membutuhkan»

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/KsCRXB.jpeg)](https://s3.aplindo.tech/u/KsCRXB.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">16</span><div style="flex:1;min-width:0;">Pilih nama anggota keluarga atau warga yang perlu dibuatkan suratnya.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/FRP7yX.jpeg)](https://s3.aplindo.tech/u/FRP7yX.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">17</span><div style="flex:1;min-width:0;">Tap pada «Jenis Usaha» dan isi dengan jenis usaha yang ingin diajukan suratnya.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/cUtjEy.jpeg)](https://s3.aplindo.tech/u/cUtjEy.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">18</span><div style="flex:1;min-width:0;">Tap pada «Nama Usaha» dan isi dengan nama usaha.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/MMs9SI.jpeg)](https://s3.aplindo.tech/u/MMs9SI.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">19</span><div style="flex:1;min-width:0;">Tap pada «Alamat Usaha» dan isi dengan alamat usaha yang akan dibuatkan suratnya.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/Eo3N66.jpeg)](https://s3.aplindo.tech/u/Eo3N66.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">20</span><div style="flex:1;min-width:0;">Tap «Tanggal Pemakaian Surat»

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/E3bmfL.jpeg)](https://s3.aplindo.tech/u/E3bmfL.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">21</span><div style="flex:1;min-width:0;">Pilih tanggal pemakaian surat.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/EZT0CG.jpeg)](https://s3.aplindo.tech/u/EZT0CG.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">22</span><div style="flex:1;min-width:0;">Tekan tombol «Submit»

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/nppL3B.jpeg)](https://s3.aplindo.tech/u/nppL3B.jpeg)</div>### Mengajukan Surat Keterangan Kelahiran

<div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">23</span><div style="flex:1;min-width:0;">Pilih «Surat Keterangan Kelahiran»

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/WwakFj.jpeg)](https://s3.aplindo.tech/u/WwakFj.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">24</span><div style="flex:1;min-width:0;">Tap «Nama Anak». Nama ini diambil dari daftar anggota keluarga. Khusus untuk pengajuan Surat Keterangan Kelahiran, nama anak tidak perlu memiliki NIK.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/7f3iAo.jpeg)](https://s3.aplindo.tech/u/7f3iAo.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">25</span><div style="flex:1;min-width:0;">Pilih nama anak

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/w3PnEZ.jpeg)](https://s3.aplindo.tech/u/w3PnEZ.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">26</span><div style="flex:1;min-width:0;">Tap «Tanggal Lahir»

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/Zfh3q2.jpeg)](https://s3.aplindo.tech/u/Zfh3q2.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">27</span><div style="flex:1;min-width:0;">Pilih «Tanggal Lahir» pada datepicker

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/3Ua1p1.jpeg)](https://s3.aplindo.tech/u/3Ua1p1.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">28</span><div style="flex:1;min-width:0;">Tap «Anak Ke-» dan isi dengan angka yang menunjukkan urutan si anak.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/jIyWEP.jpeg)](https://s3.aplindo.tech/u/jIyWEP.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">29</span><div style="flex:1;min-width:0;">Tap «Ayah Kandung», kemudian isi nama ayah kandung si anak.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/tnBTtO.jpeg)](https://s3.aplindo.tech/u/tnBTtO.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">30</span><div style="flex:1;min-width:0;">Tap «Ibu Kandung», kemudian isi dengan nama ibu kandung si anak.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/fHLjrU.jpeg)](https://s3.aplindo.tech/u/fHLjrU.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">31</span><div style="flex:1;min-width:0;">Tap «Tanggal pemakaian surat», kemudian pilih tanggal penggunaan surat ini dengan datepicker.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/OOW1qX.jpeg)](https://s3.aplindo.tech/u/OOW1qX.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">32</span><div style="flex:1;min-width:0;">Tap «Submit»

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/OHxX57.jpeg)](https://s3.aplindo.tech/u/OHxX57.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">33</span><div style="flex:1;min-width:0;">Anda akan diarahkan ke daftar pengajuan setelah pengajuan berhasil diajukan.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/WHL4xb.jpeg)](https://s3.aplindo.tech/u/WHL4xb.jpeg)</div>### Mengajukan Surat Keterangan Kematian

<div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">34</span><div style="flex:1;min-width:0;">Pilih opsi «Surat Keterangan Kematian»

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/3RPPEk.jpeg)](https://s3.aplindo.tech/u/3RPPEk.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">35</span><div style="flex:1;min-width:0;">Tap «Nama Almarhum/Almarhumah». Sistem akan menampilkan data keluarga anda. Pilih yang akan dibuatkan surat kematiannya.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/clgtgl.jpeg)](https://s3.aplindo.tech/u/clgtgl.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">36</span><div style="flex:1;min-width:0;">Tap dan isi «Tanggal Meninggal»

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/b8aVRU.jpeg)](https://s3.aplindo.tech/u/b8aVRU.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">37</span><div style="flex:1;min-width:0;">Tap «Usia Meninggal» dan isi dengan umur warga ketika meninggal. Isi dengan angka saja.

Contoh: 54

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/Yvsfgo.jpeg)](https://s3.aplindo.tech/u/Yvsfgo.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">38</span><div style="flex:1;min-width:0;">Tap «Hari meninggal» dan isi dengan nama hari waktu di mana warga meninggal. Contoh: Senin.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/QLBnAt.jpeg)](https://s3.aplindo.tech/u/QLBnAt.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">39</span><div style="flex:1;min-width:0;">Tap «Sebab meninggal» dan tuliskan sebab meninggalnya. Contoh: Sakit, Kecelakaan, dan lain-lain.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/zte1Fq.jpeg)](https://s3.aplindo.tech/u/zte1Fq.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">40</span><div style="flex:1;min-width:0;">Tap dan pilih «Tanggal Pemakaian Surat».

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/5TRvoc.jpeg)](https://s3.aplindo.tech/u/5TRvoc.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">41</span><div style="flex:1;min-width:0;">Tap «Submit»

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/m3ucQx.jpeg)](https://s3.aplindo.tech/u/m3ucQx.jpeg)</div>### Membuat Surat Pengantar

<div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">42</span><div style="flex:1;min-width:0;">Tap here.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/dnGV5Q.jpeg)](https://s3.aplindo.tech/u/dnGV5Q.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">43</span><div style="flex:1;min-width:0;">Tap «Jenis Surat».

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/NhrZKZ.jpeg)](https://s3.aplindo.tech/u/NhrZKZ.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">44</span><div style="flex:1;min-width:0;">Anda bisa pilih salah satu dari semua opsi yang ada. Untuk surat pengantar, borangnya sama semua.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/ikH57h.jpeg)](https://s3.aplindo.tech/u/ikH57h.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">45</span><div style="flex:1;min-width:0;">Tap «Yang Membutuhkan»

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/WNNqeU.jpeg)](https://s3.aplindo.tech/u/WNNqeU.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">46</span><div style="flex:1;min-width:0;">Tap salah satu warga. Pastikan data warganya telah ada NIK dan nomor KK.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/mP0w54.jpeg)](https://s3.aplindo.tech/u/mP0w54.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">47</span><div style="flex:1;min-width:0;">Tekan «Tanggal Pemakaian Surat».

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/iIEstH.jpeg)](https://s3.aplindo.tech/u/iIEstH.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">48</span><div style="flex:1;min-width:0;">Pilih tanggal pemakaian surat pada datepicker, kemudian tekan tombol «Confirm».

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/icmxXA.jpeg)](https://s3.aplindo.tech/u/icmxXA.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">49</span><div style="flex:1;min-width:0;">Isi «Untuk Kebutuhan» secara detail mengenai tujuan penggunaan surat tersebut.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/qjcF4b.jpeg)](https://s3.aplindo.tech/u/qjcF4b.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">50</span><div style="flex:1;min-width:0;">Surat Berhasil diajukan. Silakan tekan OK untuk kembali menggunakan aplikasi. Silakan tunggu hingga pengajuan anda disetujui pengurus. Anda akan mendapatkan notifikasi ke nomor WA anda jika pengajuan surat anda sudah disetujui, ditolak, atau sedang dalam proses antrian.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/LUb3XR.jpeg)](https://s3.aplindo.tech/u/LUb3XR.jpeg)</div>### Mengunduh Surat

<div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">51</span><div style="flex:1;min-width:0;">Setelah mendapatkan notifikasi via WA bahwa surat anda disetujui, anda bisa mengunduh surat anda.

</div></div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">52</span><div style="flex:1;min-width:0;">Buka menu «Buat Surat» dari «Home», kemudian klik pada tombol «Download Surat»

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/ElB0vK.jpeg)](https://s3.aplindo.tech/u/ElB0vK.jpeg)</div><div style="background:#effaf2;border:1px solid #b8e4c4;border-left:4px solid #2aa558;border-radius:12px;padding:20px 20px 20px 24px;margin:0 0 12px;display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#2aa558;color:#ffffff;display:flex;align-items:center;justify-content:center;"><svg style="width:20px;height:20px;fill:#ffffff;" viewbox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M12 2a7 7 0 00-4 12.74V17a2 2 0 002 2h4a2 2 0 002-2v-2.26A7 7 0 0012 2zm-2 18v1a2 2 0 004 0v-1h-4z"></path></svg></span><div style="flex:1;min-width:0;">Untuk mengunduh ke handphone, kami sarankan ketika muncul opsi aplikasi untuk membuka link download, gunakan Chrome atau browser lain yang ada pada gawai anda.

</div></div><div style="margin:64px 0 40px;text-align:center;"><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:28px 24px;box-shadow:0 1px 2px rgba(17,20,45,0.04);">Butuh bantuan lebih lanjut? Tim CS RTPINTAR siap membantu Anda.

[<svg style="width:18px;height:18px;vertical-align:-3px;margin-right:6px;fill:currentColor;" viewbox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M17.472 14.382c-.297-.149-1.758-.867-2.03-.967-.273-.099-.471-.148-.67.15-.197.297-.767.966-.94 1.164-.173.199-.347.223-.644.075-.297-.15-1.255-.463-2.39-1.475-.883-.788-1.48-1.761-1.653-2.059-.173-.297-.018-.458.13-.606.134-.133.298-.347.446-.52.149-.174.198-.298.298-.497.099-.198.05-.371-.025-.52-.075-.149-.669-1.612-.916-2.207-.242-.579-.487-.5-.669-.51-.173-.008-.371-.01-.57-.01-.198 0-.52.074-.792.372-.272.297-1.04 1.016-1.04 2.479 0 1.462 1.065 2.875 1.213 3.074.149.198 2.096 3.2 5.077 4.487.71.306 1.263.489 1.694.625.712.227 1.36.195 1.871.118.571-.085 1.758-.719 2.006-1.413.248-.694.248-1.289.173-1.413-.074-.124-.272-.198-.57-.347m-5.421 7.403h-.004a9.87 9.87 0 01-5.031-1.378l-.361-.214-3.741.982.998-3.648-.235-.374a9.86 9.86 0 01-1.51-5.26c.001-5.45 4.436-9.884 9.888-9.884 2.64 0 5.122 1.03 6.988 2.898a9.825 9.825 0 012.893 6.994c-.003 5.45-4.437 9.884-9.885 9.884m8.413-18.297A11.815 11.815 0 0012.05 0C5.495 0 .16 5.335.157 11.892c0 2.096.547 4.142 1.588 5.945L.057 24l6.305-1.654a11.882 11.882 0 005.683 1.448h.005c6.554 0 11.89-5.335 11.893-11.893a11.821 11.821 0 00-3.48-8.413z"></path></svg>Hubungi CS via WhatsApp](https://api.whatsapp.com/send?phone=628176866833)[<svg style="width:18px;height:18px;vertical-align:-3px;margin-right:6px;fill:currentColor;" viewbox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M20 4H4c-1.1 0-1.99.9-1.99 2L2 18c0 1.1.9 2 2 2h16c1.1 0 2-.9 2-2V6c0-1.1-.9-2-2-2zm0 4l-8 5-8-5V6l8 5 8-5v2z"></path></svg>Email CS](mailto:support@rtpintar.freshdesk.com)</div><div style="margin-top:28px;padding-top:24px;border-top:1px solid #e6e6ec;font-size:13px;color:#6b6d7a;line-height:1.7;">© 2026 **RTPINTAR** by PT Arsitek Perangkat Lunak Indonesia  
18 Office Park, #10th floor - Lot A  
Jl. T.B. Simatupang No. 18, Pasar Minggu  
Jakarta Selatan, Indonesia — 12520</div></div></div>

# Approve Surat Warga – Mobile

<div id="bkmrk-approve-pembuatan-su" style="max-width:820px;margin:0 auto;padding:0 16px;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Inter,Roboto,'Helvetica Neue',Arial,sans-serif;font-size:17px;line-height:1.65;color:#1f2330;"><div style="margin:32px 0 0;padding:0;">![Logo RTPINTAR](https://notify-campaign.s3.ap-southeast-3.amazonaws.com/logo-2.png)</div># Approve Pembuatan Surat Dari Warga — RTPINTAR

Setelah warga membuat surat, anda akan dapat notif kalau ada pengajuan. Bagaimana menyelesaikan pengajuan? Pada panduan kali ini, anda akan diarahkan untuk menolak pembuatan surat, menyetujuinya, atau menginformasikan pada warga bahwa surat sedang dalam proses.

### Mengakses Daftar Pembuatan Surat Warga

<div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">1</span><div style="flex:1;min-width:0;">Di halaman «Home», tap menu «Admin»

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/zM5cJB.jpeg)](https://s3.aplindo.tech/u/zM5cJB.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">2</span><div style="flex:1;min-width:0;">Pada panel menu admin, tap «Daftar Surat»

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/QbAM45.jpeg)](https://s3.aplindo.tech/u/QbAM45.jpeg)</div>### Menolak Pembuatan Surat

<div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">3</span><div style="flex:1;min-width:0;">Tap pada tombol «Tolak» di pengajuan surat yang ingin ditolak.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/dOIm4U.jpeg)](https://s3.aplindo.tech/u/dOIm4U.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">4</span><div style="flex:1;min-width:0;">Akan muncul pop-up untuk memasukkan alasan. Silakan isi alasan yang valid.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/3jlGTO.jpeg)](https://s3.aplindo.tech/u/3jlGTO.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">5</span><div style="flex:1;min-width:0;">Tekan tombol «Submit» berwarna kuning untuk menyelesaikan proses penolakan pembuatan surat.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/pv4ecP.jpeg)](https://s3.aplindo.tech/u/pv4ecP.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">6</span><div style="flex:1;min-width:0;">Pop-up konfirmasi akan muncul setelah pembuatan surat telah berhasil ditolak.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/ECz8ju.jpeg)](https://s3.aplindo.tech/u/ECz8ju.jpeg)</div>### Setujui Langsung

<div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">7</span><div style="flex:1;min-width:0;">Tap button «Setujui» berwarna hijau.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/FkNjwp.jpeg)](https://s3.aplindo.tech/u/FkNjwp.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">8</span><div style="flex:1;min-width:0;">Pop-up konfirmasi akan muncul setelah pembuatan surat telah berhasil disetujui.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/FgasL9.jpeg)](https://s3.aplindo.tech/u/FgasL9.jpeg)</div>### Setujui Dengan Transit Status ke Proses

<div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">9</span><div style="flex:1;min-width:0;">Tap tombol «Proses» dengan warna kuning.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/mFB2Xn.jpeg)](https://s3.aplindo.tech/u/mFB2Xn.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">10</span><div style="flex:1;min-width:0;">Pop-up konfirmasi akan muncul, menyatakan surat saat ini dalam status proses.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/JyES7a.jpeg)](https://s3.aplindo.tech/u/JyES7a.jpeg)</div><div style="background:#effaf2;border:1px solid #b8e4c4;border-left:4px solid #2aa558;border-radius:12px;padding:20px 20px 20px 24px;margin:0 0 12px;display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#2aa558;color:#ffffff;display:flex;align-items:center;justify-content:center;"><svg style="width:20px;height:20px;fill:#ffffff;" viewbox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M12 2a7 7 0 00-4 12.74V17a2 2 0 002 2h4a2 2 0 002-2v-2.26A7 7 0 0012 2zm-2 18v1a2 2 0 004 0v-1h-4z"></path></svg></span><div style="flex:1;min-width:0;">Penggunaan status proses ini terutama jika anda ingin memberikan informasi ke warga bahwa pengajuan surat yang mereka lakukan tetap diperhatikan meskipun tidak langsung diproses, karena satu dan lain hal dari sisi pengurus.

</div></div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">11</span><div style="flex:1;min-width:0;">Setelah status menjadi proses, hanya akan tersisa satu tombol saja, yaitu «Setujui». Klik pada tombol ini untuk menyetujui pembuatan surat.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/oOUIkQ.jpeg)](https://s3.aplindo.tech/u/oOUIkQ.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">12</span><div style="flex:1;min-width:0;">Pop-up konfirmasi akan muncul setelah pembuatan surat telah berhasil disetujui.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/YlHu7G.jpeg)](https://s3.aplindo.tech/u/YlHu7G.jpeg)</div>### Download Surat

<div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">13</span><div style="flex:1;min-width:0;">File surat bisa didownload melalui «Daftar surat».

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/OR5pxN.jpeg)](https://s3.aplindo.tech/u/OR5pxN.jpeg)</div><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:20px 24px;margin:0 0 12px;box-shadow:0 1px 2px rgba(17,20,45,0.04);display:flex;align-items:flex-start;gap:18px;"><span style="flex:0 0 40px;width:40px;height:40px;border-radius:50%;background:#ece6ff;color:#5c4af0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;line-height:1;">14</span><div style="flex:1;min-width:0;">Berikut merupakan contoh hasil surat dari RTPINTAR.

</div></div><div style="background:#f2f2f6;border:1px solid #e6e6ec;border-radius:12px;margin:0 0 12px;padding:20px;text-align:center;box-shadow:0 1px 2px rgba(17,20,45,0.04);">[![](https://s3.aplindo.tech/u/t6gbpd.jpeg)](https://s3.aplindo.tech/u/t6gbpd.jpeg)</div><div style="margin:64px 0 40px;text-align:center;"><div style="background:#ffffff;border:1px solid #e6e6ec;border-radius:12px;padding:28px 24px;box-shadow:0 1px 2px rgba(17,20,45,0.04);">Butuh bantuan lebih lanjut? Tim CS RTPINTAR siap membantu Anda.

[<svg style="width:18px;height:18px;vertical-align:-3px;margin-right:6px;fill:currentColor;" viewbox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M17.472 14.382c-.297-.149-1.758-.867-2.03-.967-.273-.099-.471-.148-.67.15-.197.297-.767.966-.94 1.164-.173.199-.347.223-.644.075-.297-.15-1.255-.463-2.39-1.475-.883-.788-1.48-1.761-1.653-2.059-.173-.297-.018-.458.13-.606.134-.133.298-.347.446-.52.149-.174.198-.298.298-.497.099-.198.05-.371-.025-.52-.075-.149-.669-1.612-.916-2.207-.242-.579-.487-.5-.669-.51-.173-.008-.371-.01-.57-.01-.198 0-.52.074-.792.372-.272.297-1.04 1.016-1.04 2.479 0 1.462 1.065 2.875 1.213 3.074.149.198 2.096 3.2 5.077 4.487.71.306 1.263.489 1.694.625.712.227 1.36.195 1.871.118.571-.085 1.758-.719 2.006-1.413.248-.694.248-1.289.173-1.413-.074-.124-.272-.198-.57-.347m-5.421 7.403h-.004a9.87 9.87 0 01-5.031-1.378l-.361-.214-3.741.982.998-3.648-.235-.374a9.86 9.86 0 01-1.51-5.26c.001-5.45 4.436-9.884 9.888-9.884 2.64 0 5.122 1.03 6.988 2.898a9.825 9.825 0 012.893 6.994c-.003 5.45-4.437 9.884-9.885 9.884m8.413-18.297A11.815 11.815 0 0012.05 0C5.495 0 .16 5.335.157 11.892c0 2.096.547 4.142 1.588 5.945L.057 24l6.305-1.654a11.882 11.882 0 005.683 1.448h.005c6.554 0 11.89-5.335 11.893-11.893a11.821 11.821 0 00-3.48-8.413z"></path></svg>Hubungi CS via WhatsApp](https://api.whatsapp.com/send?phone=628176866833)[<svg style="width:18px;height:18px;vertical-align:-3px;margin-right:6px;fill:currentColor;" viewbox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M20 4H4c-1.1 0-1.99.9-1.99 2L2 18c0 1.1.9 2 2 2h16c1.1 0 2-.9 2-2V6c0-1.1-.9-2-2-2zm0 4l-8 5-8-5V6l8 5 8-5v2z"></path></svg>Email CS](mailto:support@rtpintar.freshdesk.com)</div><div style="margin-top:28px;padding-top:24px;border-top:1px solid #e6e6ec;font-size:13px;color:#6b6d7a;line-height:1.7;">© 2026 **RTPINTAR** by PT Arsitek Perangkat Lunak Indonesia  
18 Office Park, #10th floor - Lot A  
Jl. T.B. Simatupang No. 18, Pasar Minggu  
Jakarta Selatan, Indonesia — 12520</div></div></div>